Term and Conditions

1. Website Use

1.1 Eligibility

Our website and services are intended for users who are at least 18 years old. By using our site, you confirm you meet this requirement.

1.2 Account Responsibility

If you create an account with us:

• You are responsible for maintaining the confidentiality of your account information
• You agree to provide accurate and complete information
• You accept responsibility for all activities that occur under your account

1.3 Prohibited Activities

When using our site, you agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our site
• Use any automated means to access our site without permission

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our contemporary womenswear collection including:

• Elegant black dresses
• Chic crop tops
• Stylish denim
• White dresses and tops

However, slight variations in color or texture may occur due to monitor settings. If you receive an item significantly different from its description, please contact us immediately.

2.2 Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

2.3 Pricing

Prices are shown in GBP and include VAT where applicable. We reserve the right to adjust prices at any time, though this will not affect orders already placed.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders at our discretion. Order acceptance occurs when we send you an order confirmation email.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You agree to provide current, complete, and accurate payment information.

3.3 Order Processing

We process orders within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information once your order ships.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

• Standard Shipping (£12.95): Via DHL or FedEx with delivery in 10-15 business days after dispatch
• Free Shipping: For orders over £50, via EMS with delivery in 15-25 business days after dispatch

4.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote locations. Shipping times may vary during peak seasons or due to customs clearance.

4.3 Delivery Issues

You are responsible for providing accurate delivery information. If a package is returned due to incorrect address, additional shipping fees may apply for reshipment.

5. Returns and Exchanges

5.1 Return Policy

You may return or exchange most items within 15 days of delivery, provided:

• Items are unworn, unwashed, and in original condition with tags attached
• Proof of purchase is provided
• Return is initiated within 15 days of delivery

5.2 Non-Returnable Items

The following cannot be returned:

• White dresses and white tops (unless defective)
• Items marked “Final Sale”
• Personalized or custom-made items
• Items purchased with a promotional discount of 30% or more

5.3 Return Process

Contact us at [email protected] within 15 days to initiate a return. Customers are responsible for return shipping costs unless the item is faulty.

5.4 Refunds

Refunds are issued to the original payment method within 5-7 business days after we receive your return. Original shipping costs are non-refundable unless the return is due to our error.

6. Intellectual Property

All content on our site, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by intellectual property laws. You may not use our content without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Nanidi Dresses Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

Our total liability for any claim related to our products or services shall not exceed the purchase price of the item in question.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

9. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our site with a new “Last Updated” date. Your continued use of our site after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Address: 88 Leyburn Rd, Ripon, GB CH2A 8WX